Katalyst One-Year Limited Hardware Warranty

Katalyst warrants that its hardware products are free from defects in materials and workmanship under normal use for one (1) year from the original purchase date.

WARRANTY COVERAGE

This warranty covers the following when the product is used as intended:

  • Defects in materials or workmanship

  • Hardware component failure not caused by misuse

  • Manufacturing defects present at the time of shipment

  • Issues resulting from normal use under standard operating conditions

If a valid claim is made within the warranty period, Katalyst will, at its discretion:

  • Repair the defective product

  • Replace the product with a new or refurbished unit

  • Provide an equivalent solution of equal or greater value

SUBMITTING A CLAIM

All warranty claims must be submitted directly to the authorized reseller where the product was purchased.
Katalyst does not provide direct end-user support.

You’ll need valid proof of purchase for any warranty claim.

NOT COVERED

This warranty does not cover:

  • Damage from misuse, neglect, or improper installation

  • Exposure to liquid, extreme temperatures, or environmental conditions outside stated operating specs

  • Normal wear and tear (such as cosmetic scratches)

  • Third-party modifications, repairs, or alterations

  • Use of non-Katalyst power supplies, antennas, or accessories

  • Products with altered, removed, or defaced serial numbers or labels

  • Software or firmware updates, error-free operation, or data loss

  • Incidental or consequential damages (such as downtime or lost revenue)

ADDITIONAL TERMS

  • This warranty is non-transferable and applies only to the original purchaser.

  • Warranty support is only available through authorized resellers.

  • Shipping costs for warranty service may not be covered.

  • This warranty gives you specific legal rights; you may also have other rights that vary by jurisdiction.